Clifford Chance Deploys Microsoft Copilot and Viva Suite Firm-Wide

Clifford Chance announced it was expanding its use of AI technologies with the firm-wide deployment of Copilot for Microsoft 365 and Viva Suite, making it one of the first organizations globally to implement both at scale. The deployment includes: - **Microsoft Copilot for Microsoft 365**: AI assistance embedded in Word, Excel, PowerPoint, Outlook, and Teams - **Viva Suite**: Employee experience and analytics platform - **Clifford Chance Assist**: Proprietary AI tool built on Microsoft's Azure OpenAI platform Clifford Chance Assist was developed as a private, secured AI tool specifically for the firm's needs, representing one of the first instances of a major law firm building its own enterprise AI application. Early adoption metrics: By end of April 2024, the firm reported: - More than 60% daily adoption rate - Widespread use across practice groups - Positive feedback from lawyers on efficiency gains Strategic approach: During FY24, the firm's AI Steering Groups: - Identified 400+ AI use cases for review - Prioritized use cases for firm-wide delivery - Established AI Principles aligned with international best practices The AI Principles are grounded in: - Fairness - Transparency - Accountability - Privacy These principles are integrated into a comprehensive policy framework guiding AI use across the firm. Microsoft's perspective: According to Microsoft UK Stories, Clifford Chance's deployment demonstrates how global law firms can innovate with generative AI while maintaining security and compliance standards. The partnership provides Microsoft with a reference case for enterprise legal AI deployment. The deployment set the stage for Clifford Chance's subsequent achievement of 90% AI adoption by end of 2025, demonstrating the effectiveness of early, comprehensive rollout strategies.